Experience
Founder-led delivery from diagnosis through adoption reviews on Day 30/60/90 — not report-and-leave.
Service first · products second
Diagnose the revenue-blocking workflow, then choose the right implementation path
I am AI Business Consultant Larry Lo / InnovateXP. Start with diagnosis, then choose a small pilot or full rollout around your workflow, team, and privacy needs. Keep existing tools where they still work.
Diagnose first. If you should not buy a system yet, I will say so.
Why this advice is trustworthy
Expertise
14 years of IT delivery across WhatsApp/Excel operations, workflow design, practical AI support, and private deployment trade-offs.
Authoritativeness
InnovateXP Limited (Hong Kong), with the same positioning on the public site, case studies, and LinkedIn.
Trustworthiness
Published ladder, freedom to keep existing tools, clear privacy and maintenance boundaries, and a reachable privacy policy.
From a small pilot to full team rollout
Every path starts with diagnosis. Published fees guide the decision; final scope reflects workflow, data, and adoption needs.
| Package | Starting fee | Monthly | Includes | Best for |
|---|---|---|---|---|
| Process Cleanup Lite | Scoped after diagnosis | HK$1,200 | 2 routine workflows + 1 hour of team training | Clear form, notification, and data-sync workAvoid: Ownership and the current process are still unclear |
| 14-day Trial | Quoted after diagnosis (once) | — | 2 workflow pilots; HK$2,000 credit toward team rollout | Want to try firstAvoid: Need real accounting/inventory on day one |
| Team Rollout Starter | HK$12,800 | HK$1,800 | Up to 5 workflows, WhatsApp/email connections, written steps, and backup | Most Hong Kong SMEs after diagnosisAvoid: No operations owner; refuses diagnosis |
| Team Rollout + AI Assistant | HK$12,800–14,800 | HK$2,500 | Starter plus context-aware drafts and human approval | Faster daily operations at low–mid volumeAvoid: Data cannot use managed cloud services |
| Privacy-Focused AI | HK$22,800 | HK$4,500 | Private environment, AI assistance, workflow connections, and maintenance plan | Strict privacy, residency, or high-volume requirementsAvoid: No internal owner or ongoing maintenance budget |
| Inventory & Finance Add-on | +HK$8,800 | +HK$800 | Inventory, accounting, and purchase-order modules | Basic tables no longer meet the needAvoid: Still WhatsApp+Excel chaos — diagnose first |
Third-party messaging, AI usage, domain, cloud, or private-environment costs are separate and listed before work starts.
Common questions
Do we need to buy a new system first?
Usually no. Fix ownership and follow-up rhythm first. Book a 30-min diagnosis — I’ll say if you shouldn’t buy.
Must we replace our current tools?
No. Keep the spreadsheets, databases, or management tools that still work. Ownership, workflow, and clean handoffs matter more than changing platforms.
Can we try first?
Yes. 14-day trial quoted after diagnosis, with credit toward Starter. Diagnosis still happens before build.
What if we have strict privacy or data-residency needs?
We can assess a privacy-focused path covering data location, permissions, logging, and maintenance responsibility. Most SMEs do not need the most complex option first.
Will the AI assistant make decisions on its own?
Not by default. We define what data it may use, what actions it may take, and where human approval is required. Important customer communication and business decisions stay with people.
How is this different from HK$2.8k–6.8k automation offers?
Price bands can look similar. Differentiation is adoption, Day 30/60/90 reviews, and fixing a revenue-blocking line — not install-and-leave.
Next step
Book a diagnosis to confirm the revenue-blocking workflow, then choose the right process cleanup, pilot, team rollout, or privacy-focused path.