Zomate System Terms of Service
Effective date: 19 July 2026
Last updated: 19 July 2026
These Terms of Service (“Terms”) govern your use of the zomate_system application, ZOMATE FITNESS digital services, and related features including WhatsApp message reminders.
By creating an account or using the service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the service.
1. Service provider
The zomate_system service is operated for ZOMATE FITNESS. Support and legal enquiries: tse_wai_hi@yahoo.com.hk.
- App name: zomate_system
- Brand: ZOMATE FITNESS
- Privacy Policy: /en/zomate-system/privacy-policy
- Data deletion: /en/zomate-system/data-deletion
2. Eligibility and accounts
You must provide accurate information, including your legal name and mobile phone number where required for account setup and WhatsApp reminders.
You are responsible for keeping login credentials secure and for activity under your account.
You must be at least 16 years old, or the minimum age required in your jurisdiction, to use the service.
3. WhatsApp reminders
By providing your phone number, you consent to receive WhatsApp message reminders about classes, bookings, membership notices, and related service updates.
Message frequency depends on your activity. You may opt out by replying STOP where supported, updating preferences in the app, or contacting us to remove your number from reminders.
Standard carrier messaging or data charges may apply.
4. Acceptable use
You agree not to:
- Misuse the service, attempt unauthorised access, or interfere with other users
- Provide false identity or contact information
- Use the service for unlawful, abusive, or fraudulent purposes
- Reverse engineer or scrape the service except where permitted by law
5. Membership, bookings, and payments
Class schedules, membership benefits, pricing, and availability may change. Specific fees and refund rules may be shown at purchase or in separate venue policies.
Where payment processors are used, their terms also apply. We do not store full payment card numbers on our servers when a certified processor handles payments.
6. Meta (Facebook) Login
If you use Facebook Login, Meta’s terms and privacy policy apply to Meta’s processing. We use approved profile data only to authenticate you and operate app features.
You may revoke Facebook Login access at any time in your Facebook account settings.
7. Intellectual property
The service, branding, software, and content are owned by ZOMATE FITNESS or its licensors. You receive a limited, non-exclusive licence to use the service for personal, non-commercial purposes in accordance with these Terms.
8. Disclaimers and limitation of liability
Fitness activities involve inherent risks. Consult a qualified professional before starting any exercise programme. The service is provided “as is” to the fullest extent permitted by law.
To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, or consequential damages arising from use of the service. Nothing in these Terms limits liability that cannot be excluded under Hong Kong law.
9. Suspension and termination
We may suspend or terminate access if you breach these Terms, pose a security risk, or where required by law.
You may stop using the service at any time and request account deletion as described in our data deletion instructions.
10. Governing law
These Terms are governed by the laws of the Hong Kong Special Administrative Region. Disputes shall be subject to the exclusive jurisdiction of the courts of Hong Kong, unless mandatory consumer protection laws in your country require otherwise.
11. Changes
We may update these Terms from time to time. The “Last updated” date will change accordingly. Continued use after updates constitutes acceptance unless otherwise required by law.
Support contact
- Email: tse_wai_hi@yahoo.com.hk
- Subject: Zomate System support / Terms enquiry