Scattered enquiries
WhatsApp, spreadsheets, and forms all run separately. A lead asks, no one follows up, two days later they're gone.
AI Consultant Larry Lo | InnovateXP
You're leaking more than HK$25,000 a month. You just don't know where.
Process first, AI second
Scattered admin, manual reconciliation, WhatsApp chaos — these aren't small things. They're silent leaks blocking your growth. I bring system design and development experience, use AI agents to find the leaks, and walk with you from 0 to 1. AI handles efficiency. I preserve the human warmth and organisational connection.
For Hong Kong teams of 3–30 still running operations on WhatsApp and spreadsheets
- ICP: Hong Kong teams of 3–30
- Method: Diagnosis → AI agents → 0-to-1 walk-with
- Outcome: AI handles efficiency, I keep the human warmth
Sound familiar?
It's not that you have no customers. It's that scattered admin is blocking your growth.
Slow quotations
You have to search, ask, and wait. The client chases you, and you realise it slipped through.
Messy handoffs
No one knows who owns the next step. Same client, three people, three versions.
Owner firefighting
One person takes leave and the whole workflow stalls. Is that a process, or a hostage?
You're leaking more than HK$25,000 a month. You just don't know where.
How I work
I won't teach you a few tools. I'll walk with you from survive to thrive in the AI wave.
My method is Business Workflow Diagnosis: 30 minutes to find your most painful workflow, clarify where it leaks, who owns it, and what's next. Then I use AI agents to build the fix, and walk with you from 0 to 1.
- 1
Step 1
Business Workflow Diagnosis (30 min)
Bring your messiest workflow. I'll map where leads leak, where things slow down, and who should own what.
- 2
Step 2
AI agents implementation
I bring system design and development experience, use AI agents to find the solution. You get a process map, ownership, SOP, and one quick win your team actually uses.
- 3
Step 3
0-to-1 walk-with
I help your team adopt it. Day 30 / 60 / 90 reviews. First find how to survive, then build your unique edge. If you don't need a system, I'll say so.
BNI flash-card tool
Refer my business: map your Power Team in one step
Enter your industry and offerings to get 10 upstream, 10 parallel, and 10 downstream examples plus 5 Power Team ideas. AI / workflow-related items are marked for InnovateXP collaboration.
Main programs
The only path a serious buyer should see first.
Start by validating one workflow in 30 days, then expand to 3 / 6 / 12 months. Tool trials stay on secondary pages.
Not selling you a system first — diagnosis, implementation, adoption, and KPI review until one revenue-blocking workflow actually runs.
Recommended start
30-day Discovery Sprint
HK$6,800 (up to 10 people)
Validate one workflow that affects revenue or operations. HK$6,800 for up to 10 people. 11–30 people: HK$13,600. 31+ quoted separately. Venue cost is extra.
- · Process map
- · Ownership
- · SOP / follow-up nodes
- · Simple KPI
- · One quick win
3-month Foundation
Scoped by SOP complexity
Land 1–2 workflows, SOP v1, monthly checkpoints, one team training.
- · 1–2 workflows
- · SOP v1
- · Monthly checkpoints
- · 1 team training
6-month Accelerator
Scoped by SOP complexity
One department / 3–4 workflows, adoption tracking, up to two workshops.
- · 3–4 workflows
- · Adoption tracking
- · Up to 2 workshops
12-month Partnership
Scoped by SOP complexity
Annual roadmap, SOP governance, management reviews.
- · Annual roadmap
- · SOP governance
- · Management reviews
Product packages
Tools and packages after the workflow is clear
Same offers as our product posters: studio ops, receipts, website, CRM, events, VisionXP demo, and AI consultancy.
Business diagnosis · Studio ops
FitnessXP
Diagnose class workflows, then manage them
From HK$499 / month
For training centres, tutoring schools, and fitness studios: timetable, coaches, attendance, renewals—less WhatsApp and Excel chase-up.
- Class timetable & coach scheduling
- Attendance & package renewal
- Basic ops flow in 30–60 days
- Built for WhatsApp/Excel-heavy teams
Receipt workflow
AccountXP
Receipts to reports, organized
HK$3,000 one-off · then HK$880 / HK$1,280 / HK$1,480 / month
Upload receipts in WhatsApp, classify with AI, receive weekly reports.
- Experience plan includes pilot setup + first month
- Starter / Growth / Enterprise maintenance
- Receipt upload → AI classification → regular report
Online presence
Online Presence Package
Customized Website
Basic website HK$3,000 · Basic e-shop HK$12,000
Start with a website or shop, then add content and visibility support.
- Basic website HK$3,000
- Basic e-shop HK$12,000 (or sales commission model)
- Content + automation from HK$800 / month
- SEO + GEO + auto posts from HK$1,800 / month
WhatsApp-first CRM
SmartSales CRM
Every enquiry has a next step
From HK$880 / month · Trial HK$5,000
Turn scattered WhatsApp chats into a trackable sales workflow.
- Centralized enquiries
- Ownership & pipeline
- AI draft-first replies
Event to revenue
EventXP
Follow-up starts after the event
HK$880 / HK$1,280 / HK$1,480 / month · Trial HK$4,000
QR check-in, lead scoring, live reporting and follow-up.
- Starter / Growth / Enterprise maintenance
- Single-event trial HK$4,000
- Check-in → Lead scoring → Follow-up
AI business consultancy
AI Consultancy
Fix one workflow first
30-Day Sprint · HK$6,800 (up to 10 people)
From diagnosis and implementation to team adoption and KPI review. Discovery is HK$6,800 for up to 10 people, HK$13,600 for 11–30, and quoted separately for 31+. Venue cost is extra. Longer programs are scoped by SOP complexity.
- 3-month Foundation
- 6-month Accelerator
- 12-month Partnership
- Deliverables: process map, ownership, SOP, KPI, quick win
- ≤10 people HK$6,800 · 11–30 HK$13,600 · 31+ quoted · venue extra
Already-live systems
System Care & Maintenance
For systems already in production. One-off maintenance is HK$4,000–HK$12,000 by scope; ongoing care is billed monthly. Response time means acknowledgement and triage, not guaranteed resolution.
Essential
HK$4,000 / month
Response within 2 business days
- · Monthly health review
- · One planned small-fix batch per month
- · Monthly status summary
Growth
HK$8,000 / month
Response within 1 business day
- · Twice-monthly health checks
- · Up to 2 planned small-fix batches per month
- · Monthly improvement review
Priority
HK$12,000 / month
Response within 4 business hours
- · Weekly health check
- · Priority incident triage
- · Up to 3 planned small-fix batches per month
No unlimited changes. Support hours are Monday–Friday, 09:00–18:00 HKT excluding public holidays. Major features, migrations, third-party fees, after-hours incidents and work outside the agreed system are quoted separately.
Downsell only
AI Readiness Snapshot
HK$3,000
For a team that is not yet ready to commit HK$6,800 to Discovery and needs a smaller evidence-based decision first.
- · 60–90 minute interview
- · One-page readiness scorecard
- · The 3 biggest adoption blockers
- · Clear recommendation: not ready yet or proceed to Discovery
Does not include an SOP, prototype, implementation scope or custom build.
Upgrade within 14 calendar days: pay HK$3,800 more to enter the HK$6,800 Discovery.
Optional 1-month education track — scoped separately
Four 60-minute sessions, one per week, for the same client organization. This is not included in the HK$3,000 Snapshot.
- · No per-head teaching fee; attendance is limited by the agreed room or online-platform capacity
- · Content is agreed before the first session; extra preparation or sessions are separate
- · External venue cost is shared only under a written, pre-approved arrangement
ISO certification readiness and cybersecurity services available
Scope and pricing assessed separately
Vertical product
VisionXP
A bilingual technology prototype for children aged 3–12: gamified daily training sessions, parent progress views, and an optometrist-style portal for prescriptions and compliance tracking. The live site is a frontend tech demo — no login, no patient data stored. Not a medical diagnostic tool.
AI visual-tracking tech demo for paediatric training workflows
Live demo first · then Discovery
- Daily 15–20 minute training with rest reminders (demo)
- Progress, streaks, and achievement tracking for parents (demo)
- Optometrist-style view: prescriptions, compliance, reports (demo UI)
- Adaptive difficulty and gamified exercises
- Cantonese / English UI
Technology prototype / AI visual-tracking demo only. Not a medical diagnostic tool, not a registered medical device, and not a substitute for professional optometry or ophthalmology examination.
Parent portal (demo)
Today’s tasks, weekly minutes, child profiles, and start-training shortcuts — for demonstration only.
Optometrist portal (demo)
Anonymised list, prescription fields, last review, compliance rate, and reports — demo UI only, not clinical diagnosis.
What I fix
AI handles efficiency. I make sure your team actually uses it, and uses it well.
Human-centric AI workflow
AI isn't cold automation. I help your brand build a warmer, more human customer experience and community connection — not turn people into canned content.
AI change management & buy-in
The hardest part of AI adoption isn't technology — it's people and organisational politics. I help management and staff reach consensus and overcome the fear of AI.
AI personal & corporate branding
Use AI to assist output while preserving the founder's unique voice and warmth — not getting homogenised into generic AI content.
Workflow diagnosis
30 minutes to find where you leak leads, slow quotes, and lose handoffs. Where the money goes, you'll know.
WhatsApp CRM + event follow-up
Turn scattered enquiries into a trackable sales process; turn event attendees into opportunities, not dust on a spreadsheet.
Real cases
After diagnosis, see the improvement in numbers.
Real cases: Before → approach → After → measurable result. Agilizing's numbers are real, not estimates. Others marked [PLACEHOLDER] are pending client confirmation.
Corporate training | Agilizing Limited
Training material production: 10 days → 3 hours, saving HK$25,000/month
Before
Each corporate training package (slides + digital-human explainer videos) was made by hand by one assistant. 10 days per set. High cost, slow output, no room to scale.
30-day approach
A one-month AI Consultant Sprint built an automated production pipeline. Slide and digital-human material creation dropped from 10 days to 3 hours.
After
Saved roughly HK$25,000/month in full-time assistant cost. Enabled fast expansion into new clients, including social welfare organisations and Cathay Pacific.
Measurable result
Production time: 10 days → 3 hours. Saved ~HK$25,000/month assistant cost. New clients: social welfare sector, Cathay Pacific.
Training / courses
Enrolment enquiries scattered across WhatsApp
Before
Enquiry, trial class, enrolment, and payment lived in different chats and sheets; leave days broke continuity.
30-day approach
Business Workflow Diagnosis locked onto enquiry → trial → enrolment; clarified owners, follow-up nodes, and a simple status board.
After
Every enquiry has an owner and next step; the owner stops chasing daily updates.
Measurable result
[PLACEHOLDER] Follow-up effort from ~10 days/month to ~3 hours/week; fewer missed follow-ups.
Professional services
Slow quotes, many versions, verbal handoffs
Before
Quotes waited on missing data; each colleague had a different “latest” version; reminders exposed missed follow-ups.
30-day approach
Diagnosis clarified quote inputs, ownership, and approval nodes; one trackable checklist.
After
Quotes follow a standard rhythm; handoffs are no longer verbal-only.
Measurable result
[PLACEHOLDER] Shorter quote cycle; fewer repeat data requests; ~HK$25,000/month admin capacity released (pending confirmation).
Studio / fitness / tutoring
Schedule / payments / attendance on WhatsApp + Excel
Before
Coaches tracked classes, unpaid students, and commissions differently; admins firefought daily.
30-day approach
Diagnosis clarified ownership, status, reminders, and export reconciliation before any class-ops tool.
After
Schedule, student status, and payment reminders live in one place — memory no longer runs the studio.
Measurable result
[PLACEHOLDER] Unpaid follow-up has reminders; attendance/commission export possible; less admin firefighting.
Why me
Tech is everywhere. AI adoption that understands people is the scarce part.
Enterprise architecture vision, organisational rule fluency, plus strong human warmth and community connection — this combination is extremely hard to copy.
| Hardcore tech consultants (selling Prompting, Agent, Automation) | I know the real pain isn't missing tech — it's not knowing how to combine AI with people |
| Management consultants (report and leave) | I build, connect, and walk your team from 0 to 1 |
| SaaS vendors (sell licences) | I can tell you not to buy |
| Large IT firms (six-figure projects) | HK$6,800 to try one workflow — low risk |
AI handles efficiency. I preserve the human warmth and organisational connection.
Who I am
Larry Lo | InnovateXP Limited | Hong Kong
I'm Larry, founder of InnovateXP. My positioning is clear: an AI consultant with enterprise architecture vision, organisational rule fluency, and strong human warmth and community connection.
I spent 14 years in large enterprises and international organisations, learning how KPIs and systems really work. I know how large institutions operate, and I understand how traditional processes drain a person's passion. This experience makes me understand what consultants miss: the real pain isn't missing technology — it's not knowing how to combine AI with human communication, process, and warmth.
After a major life and career rebuild, I chose to redefine myself. While the world debates how AI will replace people, I know this: technology will keep changing, but genuine human warmth and community connection cannot be replaced by algorithms.
So I don't just teach you tools. I bring system design and development experience, use AI agents to find solutions, and walk with you from 0 to 1. AI handles efficiency. I preserve the human warmth and organisational connection. First we find how to survive, then we build your unique edge.
AI handles efficiency. I preserve the human warmth and organisational connection.
FAQ
Business Workflow Diagnosis is InnovateXP’s signature 30-minute method to lock onto one revenue or operations workflow, clarify leaks and ownership, and decide the next step. Unlike report-and-leave consulting, diagnosis feeds into an AI Discovery Sprint or 30-day implementation so the team actually adopts the change.
Yes — one path. I am AI Business Consultant Larry Lo / InnovateXP. Business Workflow Diagnosis is the signature method to clarify process first, then AI readiness, Discovery Sprint, or advisory — not a business-coach pitch or a SaaS hard sell.
Book a diagnosis session and bring your messiest line (WhatsApp enrolment or quoting). Together we map owners, handoffs, and tracking, then recommend Discovery Sprint if needed. Built for Hong Kong teams of 3–30 still running on manual follow-up.
Not always. Most leakage is unclear ownership and follow-up rhythm, not missing software. Diagnosis reviews how WhatsApp, Excel, and forms drop leads. If a clearer process is enough, you can delay CRM and avoid vendor-style tool pushing.
Start with diagnosis of class schedules, coaches, attendance, and renewals — especially WhatsApp/Excel bottlenecks. Only after the workflow is clear do we consider FitnessXP or a custom landing Sprint. Goal: visible classes and renewals, not a big-system swap first.
Diagnose enquiry → trial → enrolment → payment. Typical pain is scattered student status and memory-based follow-up. After diagnosis you get owners and a status board; then a 30-day Sprint or class tool if needed.
Yes. Studios often split scheduling, commissions, unpaid fees, and attendance. Diagnosis clarifies states and owners before FitnessXP. Designed for studios still running mainly on WhatsApp and Excel.
No. Positioning is process first, AI second. If SOPs and ownership are unclear, automation amplifies chaos. We diagnose and stabilise SOP nodes before chatbots, reminders, or AI drafts.
An AI Readiness review checks data location, permissions, repetitive work, and measurable outcomes. It usually follows diagnosis: one clear workflow first, then an AI Discovery Sprint scope — so you do not buy models or tools unprepared.
Yes. Workshops and coaching map to one real company workflow and deliver usable drafts, SOP nodes, or follow-up lists — not tool demos only. If you only want concepts with no landing, scope is stated upfront.
Discovery validates whether a workflow deserves AI/CRM in a short cycle. The 30-day Sprint delivers process map, ownership, SOP, tracking, and one quick win. Both start from Business Workflow Diagnosis; advisory retainers come later.
Book a Business Workflow Diagnosis on innovatexp.co, or contact via WhatsApp/email. We confirm industry, messiest workflow, and expected outcome. Path: diagnosis → Discovery/30-day Sprint → advisory — not instant tool purchase.
Partners
Partners I've actually worked with
Not just logos on a wall. These are partners I've delivered with and exchanged real referrals.
ZF
Zomate Fitness Limited
Fitness class management system partner
Agilizing Education Center
Corporate training material automation case
BA
BNI Anchor
Referral network & leadership
LA
LinkedInLocal Asia
APAC professional meetups
OI
OL International Services Limited
Corporate & international business services partner
Want to know how much you're leaking, and where?
Book a 30-minute Business Workflow Diagnosis. I bring system design experience, use AI agents to find the leaks, and walk with you from 0 to 1.