Human-centric AI workflow
AI isn't cold automation. I help your brand build a warmer, more human customer experience and community connection — not turn people into canned content.
Services
AI handles efficiency. I make sure your team actually uses it, and uses it well.
AI change management & buy-in
The hardest part of AI adoption isn't technology — it's people and organisational politics. I help management and staff reach consensus and overcome the fear of AI.
AI personal & corporate branding
Use AI to assist output while preserving the founder's unique voice and warmth — not getting homogenised into generic AI content.
Workflow diagnosis
30 minutes to find where you leak leads, slow quotes, and lose handoffs. Where the money goes, you'll know.
WhatsApp CRM + event follow-up
Turn scattered enquiries into a trackable sales process; turn event attendees into opportunities, not dust on a spreadsheet.
Quote after diagnosis — then decide the co-run scope
Mainline: diagnosis → land → co-run. Tool trials are secondary; we decide after diagnosis.
We don't sell a system first. Diagnose, land, adopt, review — I'll say so if you shouldn't buy.
Post-diagnosis validation
Quoted after diagnosis
用一段短週期驗證一條最影響收入或營運嘅流程。範圍同報價按流程複雜程度，聽診後提供。
- 流程圖
- 責任分工
- SOP／跟進節點
- 簡單 KPI
- 一個即時改善點
3-month co-run
Quoted by workflow complexity
1–2 條流程落地、SOP 初版、每月檢討、一次團隊培訓。
- 1–2 條流程
- SOP 初版
- 每月檢討
- 1 次團隊培訓
6-month co-run
Quoted by workflow complexity
一個部門／3–4 條流程、採用追蹤、最多兩次工作坊。
- 3–4 條流程
- 採用追蹤
- 最多 2 次工作坊
12-month co-run
Quoted by workflow complexity
年度路線圖、流程管治、管理層檢討。
- 年度路線圖
- 流程管治
- 管理層檢討